{"id":23759,"date":"2013-11-28T13:45:40","date_gmt":"2013-11-28T11:45:40","guid":{"rendered":"http:\/\/juverdeanu.ro\/blog\/?p=23759"},"modified":"2013-11-28T18:09:35","modified_gmt":"2013-11-28T16:09:35","slug":"de-ce-nu-voi-mai-cumpara-aplicatii-din-microsoft-store","status":"publish","type":"post","link":"https:\/\/juverdeanu.ro\/blog\/de-ce-nu-voi-mai-cumpara-aplicatii-din-microsoft-store","title":{"rendered":"De ce nu voi mai cump\u0103ra aplica\u021bii din Microsoft Store"},"content":{"rendered":"<p>\u00cen urm\u0103 cu vreo dou\u0103 s\u0103pt\u0103m\u00e2ni, am cump\u0103rat o aplica\u021bie pentru mobil din Microsoft Store, pentru care credeam c\u0103 am pl\u0103tit 4 lei. Dup\u0103 7 zile, Microsoft \u00eemi trimite un email destul de amenin\u021b\u0103tor:<\/p>\n<blockquote><p>Nu am putut retrage contravaloarea urm\u0103toarelor dvs. achizi\u0163ii, facturate prin Microsoft Billing Services.<\/p>\n<p>Cardul de credit de mai jos reprezint\u0103 modalitatea de plat\u0103 curent\u0103 \u00een contul dvs. de facturare:<\/p>\n<p>Tip card: VISA<\/p>\n<p>Contul va fi suspendat, iar dvs. nu ve\u021bi putea face nicio achizi\u0163ie p\u00e2n\u0103 c\u00e2nd nu primim informa\u0163ii de facturare actualizate. Dac\u0103 exist\u0103 alte pl\u0103\u0163i scadente, aferente altor servicii Microsoft cump\u0103rate cu cardul de mai sus, serviciile respective vor fi, de asemenea, afectate.<\/p><\/blockquote>\n<p>Ini\u021bial am crezut c\u0103 am f\u0103cut o gre\u0219eal\u0103 \u0219i m\u0103 preg\u0103team s\u0103 \u00eemi cer scuze celor de la Microsoft pentru st\u00e2ng\u0103cia mea. Am luat leg\u0103tura cu ei \u0219i mi-au zis c\u0103 s-ar putea s\u0103 fie o problem\u0103 cu banca. Am sunat la banc\u0103 \u0219i mi-au zis c\u0103 banii sunt bloca\u021bi \u0219i c\u0103 se a\u0219teapt\u0103 beneficiarul, DAR &#8211; beneficiarul nu poate s\u0103 retrag\u0103 acei bani dac\u0103 utilizatorul n-a f\u0103cut confirmarea 3D Secure pentru Visa. Adic\u0103, h\u00ee?<\/p>\n<p>\u00centre timp situa\u021bia devenise critic\u0103:<\/p>\n<figure id=\"attachment_23764\" aria-describedby=\"caption-attachment-23764\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/critique.png\"><img loading=\"lazy\" class=\"size-large wp-image-23764  \" alt=\"4 lei un kil de mail.\" src=\"http:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/critique-1024x110.png\" width=\"1024\" height=\"110\" srcset=\"https:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/critique-1024x110.png 1024w, https:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/critique-300x32.png 300w, https:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/critique.png 1157w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption id=\"caption-attachment-23764\" class=\"wp-caption-text\">4 lei un kil de mail.<\/figcaption><\/figure>\n<p>Pe 26 deja s-a ref\u0103cut achizi\u021bia automat, ca peste 7 zile s\u0103 mai primesc o suit\u0103 de emailuri pe subiectul acesta.<\/p>\n<p>Problema cu aplica\u021biile din Windows Store este c\u0103 nu po\u021bi s\u0103 faci o achizi\u021bie cu accept sau confirmare. Sistemul pus la dispozi\u021bie de Microsoft \u00a0este unul de tip wallet prin care se adaug\u0103 un card bancar \u00een contul Microsoft (hotmail, live). Ad\u0103ugarea acelui card reprezint\u0103, pentru ei, acordul utilizatorului de a fi folosit pentru toate pl\u0103\u021bile. Pare lejer, pentru c\u0103 utilizatorul cump\u0103r\u0103 \u201edintr-un singur click\u201d.<\/p>\n<p><a href=\"http:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/stire.png\"><img loading=\"lazy\" class=\"alignleft size-medium wp-image-23761\" alt=\"stire\" src=\"http:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/stire-198x300.png\" width=\"198\" height=\"300\" srcset=\"https:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/stire-198x300.png 198w, https:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/stire.png 264w\" sizes=\"(max-width: 198px) 100vw, 198px\" \/><\/a>\u00cen realitate, \u00eens\u0103, b\u0103ncile ofer\u0103 clien\u021bilor carduri de tip Visa Electron, pentru care s-a introdus, \u00een 2013, confirmare pl\u0103\u021bilor prin 3D Secure. Asta \u00eenseamn\u0103 c\u0103 o plat\u0103 nu trece mai departe de Visa, dac\u0103 utilizatorul nu a introdus corect parola de confirmare. Microsoft nu s-a g\u00e2ndit la asta, de\u0219i aceea\u0219i problem\u0103 o \u00eent\u00e2mpin\u0103 \u0219i clien\u021bii din Fran\u021ba (dup\u0103 cum mi-au comunicat cei de la suportul tehnic).<\/p>\n<p>\u00centrebat dac\u0103 nu ofer\u0103 \u0219i posibilitatea de a pl\u0103ti prin intermediul unui procesator de pl\u0103\u021bi, Suportul Tehnic Microsoft m-a pus s\u0103 adaug un MasterCard pe cont, card pe care, evident nu-l am \u0219i nici nu-l voi avea foarte cur\u00e2nd.<\/p>\n<p>A doua variant\u0103 propus\u0103 era s\u0103 adaug \u00een wallet un cont de paypal. <del>Aici este o faz\u0103 de porc, pentru c\u0103 \u00eenseamn\u0103 s\u0103 fac vreo 3 opera\u021biuni pentru a putea pl\u0103ti o aplica\u021bie care cost\u0103 0,99 euro. Prima este alimentarea contului, pentru care se percepe o taxa de 0,38 euro la transferul mai mic de 10 euro, apoi 0,68 euro la mai mult de 10 euro \u0219i tot a\u0219a. Nu acest comision este problema, ci timpul pe care-l pierzi, acces\u00e2nd contul de paypal \u0219i alimentarea (pentru care nu exist\u0103 nicio problem\u0103 dac\u0103 se face de pe un card Visa).<\/del><\/p>\n<p><strong>Update:<\/strong> Dup\u0103 comentariul lui <a href=\"http:\/\/juverdeanu.ro\/blog\/de-ce-nu-voi-mai-cumpara-aplicatii-din-microsoft-store\/?replytocom=25832#respond\">Dojo<\/a>, m-am g\u00e2ndit c\u0103 poate m-am \u00een\u0219elat c\u00e2nd am vorbit de comisioane. Are dreptate, pentru c\u0103 am verificat tranzac\u021biile f\u0103cute prin paypal \u0219i nu figurau comisioane suplimentare. A\u0219a c\u0103 am \u00eencercat s\u0103 ata\u0219ez un cont de paypal la profilul de Xbox (exist\u0103 o leg\u0103tur\u0103). Surpriza? P\u0103i aceast\u0103 modalitate de plat\u0103 nu este valabil\u0103 pentru conturile cu regiunea setat\u0103 \u00een Rom\u00e2nia. Evident, nu pot nici s\u0103 \u00eemi setez alt\u0103 regiune pentru c\u0103 nu mai corespund informa\u021biile.<\/p>\n<div id='gallery-1' class='gallery galleryid-23759 gallery-columns-2 gallery-size-thumbnail'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/paypal.png'><img width=\"150\" height=\"150\" src=\"https:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/paypal-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" loading=\"lazy\" aria-describedby=\"gallery-1-23768\" style=\"width:100%;height:37.95%;max-width:1017px;\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='gallery-1-23768'>\n\t\t\t\tRomania\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/paypal3.png'><img width=\"150\" height=\"150\" src=\"https:\/\/juverdeanu.ro\/blog\/wp-content\/uploads\/2013\/11\/paypal3-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" loading=\"lazy\" aria-describedby=\"gallery-1-23769\" style=\"width:100%;height:50.09%;max-width:1064px;\" \/><\/a>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='gallery-1-23769'>\n\t\t\t\tUK\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n\n<p>Consider c\u0103 avantajul pe care \u00eel ai atunci c\u00e2nd achizi\u021bionezi un produs cu telefonul mobil este c\u0103 nu pierzi vremea. Ai v\u0103zut, ai ap\u0103sat, ai confirmat, ai cump\u0103rat. \u00cen cazul meu, am pierdut c\u00e2teva ore, la fel \u0219i angaja\u021bii Microsoft care \u00ee\u0219i tot puneau semne de \u00eentrebare cu privire la problema asta.<\/p>\n<p>\u00cen final, am cerut nularea comenzilor \u0219i am dezinstalat aplica\u021biile.<\/p>\n<p>Totu\u0219i, c\u00e2t de greu ar fi de integrat confirmarea 3D Secure \u00een Windows Store?<\/p>\n<p>PS:\u00a0Nota 10 pentru suportul tehnic oferit de Microsoft. Oamenii discut\u0103 cu tine pe chat \u0219i, dac\u0103 simt c\u0103 nu se fac \u00een\u021bele\u0219i, te sun\u0103, pe cheltuiala lor. Ba chiar insist\u0103 \u0219i revin cu telefoane peste c\u00e2teva zile ca s\u0103 te \u00eentrebe dac\u0103 s-a rezolvat sau nu.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00cen urm\u0103 cu vreo dou\u0103 s\u0103pt\u0103m\u00e2ni, am cump\u0103rat o aplica\u021bie pentru mobil din Microsoft Store, pentru care credeam c\u0103 am pl\u0103tit 4 lei. Dup\u0103 7 zile, Microsoft \u00eemi trimite un email destul de amenin\u021b\u0103tor: Nu am putut retrage contravaloarea urm\u0103toarelor dvs. achizi\u0163ii, facturate prin Microsoft Billing Services. Cardul de credit de mai jos reprezint\u0103 modalitatea&hellip; <a class=\"more-link\" href=\"https:\/\/juverdeanu.ro\/blog\/de-ce-nu-voi-mai-cumpara-aplicatii-din-microsoft-store\">Continu\u0103 lectura <span class=\"screen-reader-text\">De ce nu voi mai cump\u0103ra aplica\u021bii din Microsoft Store<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":23760,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[272,517],"tags":[797,825,2045],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>De ce nu voi mai cump\u0103ra aplica\u021bii din Microsoft Store - Cristi Juverdeanu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/juverdeanu.ro\/blog\/de-ce-nu-voi-mai-cumpara-aplicatii-din-microsoft-store\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"De ce nu voi mai cump\u0103ra aplica\u021bii din Microsoft Store - Cristi Juverdeanu\" \/>\n<meta property=\"og:description\" content=\"\u00cen urm\u0103 cu vreo dou\u0103 s\u0103pt\u0103m\u00e2ni, am cump\u0103rat o aplica\u021bie pentru mobil din Microsoft Store, pentru care credeam c\u0103 am pl\u0103tit 4 lei. Dup\u0103 7 zile, Microsoft \u00eemi trimite un email destul de amenin\u021b\u0103tor: Nu am putut retrage contravaloarea urm\u0103toarelor dvs. achizi\u0163ii, facturate prin Microsoft Billing Services. 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