{"id":22073,"date":"2012-12-11T16:34:00","date_gmt":"2012-12-11T14:34:00","guid":{"rendered":"http:\/\/talentirosit.ro\/?p=22073"},"modified":"2012-12-15T15:15:09","modified_gmt":"2012-12-15T15:15:09","slug":"orange-chix-inlocuirea-sim-urilor-arse","status":"publish","type":"post","link":"https:\/\/juverdeanu.ro\/blog\/orange-chix-inlocuirea-sim-urilor-arse","title":{"rendered":"Orange d\u0103 chix la \u00eenlocuirea SIM-urilor arse"},"content":{"rendered":"

\u00centr-un articol precedent am povestit ce se poate face dac\u0103 se arde cartela SIM \u00een telefon<\/a> \u0219i am specificat, la un moment dat, c\u0103 Orange \u00eenlocuie\u0219te gratuit cartela SIM pentru abona\u021bi \u0219i percepe contravaloarea unei cartele noi pentru utilizatorii Prepay. Ei bine, m-am \u00een\u0219elat, iar cititorii au avut dreptate c\u00e2nd m-au contrazis.<\/p>\n

Gratuit doar pentru abona\u021bi<\/h3>\n

Este adev\u0103rat c\u0103 \u00eenlocuirea cartelei SIM se face gratuit pentru cei care au abonament pentru c\u0103 este \u00een interesul lor de a-i \u021bine mai\u00a0Viziteaz\u0103 sitaproape clien\u021bii fideli. Pe partea cu prepay, \u00eens\u0103, utilizatorii sunt obliga\u021bi s\u0103 pl\u0103teasc\u0103 40 de lei pentru a li se restitui cartela SIM. Pardon: \u201edoar 39 de lei \u0219i c\u00e2\u021biva b\u0103nu\u021bi\u201d, cum ar zice un angajat. Pentru suma asta, clientul \u00ee\u0219i prime\u0219te cartela \u00eenapoi \u0219i toate op\u021biunile activate, dar f\u0103r\u0103 credit. Evident c\u0103 orice om ar str\u00e2mba din nas c\u00e2nd ar vedea m\u0103g\u0103ria asta, dar exist\u0103 o solu\u021bie alternativ\u0103 pe care angajatul orange o pune pe tav\u0103:<\/p>\n

\u201ePute\u021bi s\u0103 v\u0103 face\u021bi un abonament pe 3 luni de zile \u0219i s\u0103 pl\u0103ti\u021bi 10 euro cu tot cu TVA\u201d.<\/p>\n

Orange \u00ee\u0219i fur\u0103 c\u0103ciula<\/h3>\n

Repercursiuni exist\u0103. \u00cen fond, angajatul are dreptatea sa, dar nu po\u021bi s\u0103 convingi un client prepay de ani de zile c\u0103 solu\u021bia de a fi obligat s\u0103 dea 50 de lei pe lun\u0103 e mai avantajoas\u0103. \u00a0A\u0219a cre\u0219te \u0219ansa ca acesta s\u0103 aleag\u0103 portarea. (\u201eDe ce s\u0103 v\u0103 d\u0103m vou\u0103 bani, \u00a0c\u00e2nd pot s\u0103 aleg s\u0103 \u00eemi fac un abonament la Cosmote?<\/a>\u201d).<\/p>\n

Altfel, poate s\u0103 aleag\u0103 s\u0103-\u0219i cumpere o cartel\u0103 SIM cu num\u0103r nou. Prime\u0219te credit, pierde doar num\u0103rul. Dac\u0103 e un client persoan\u0103 fizic\u0103, nu este la fel de legat de num\u0103rul de telefon precum o persoan\u0103 juridic\u0103. Cump\u0103r\u0103 cartela, \u00ee\u0219i activeaz\u0103 op\u021biunea cu 2000 de sms-uri, trimite vreo 400 cu noul num\u0103r de telefon, \u0219i iese mult mai ieftin (procentual, cu vreo 60%). Atunci Orange va pierde un num\u0103r de telefon o dat\u0103 cu cartela care s-a ars<\/p>\n

Evident, num\u0103rul se va realoca dup\u0103 o perioad\u0103 de timp, dar tot se vor \u00a0g\u0103si vreo 20 de persoane care vor spune \u201em\u0103 scuza\u021bi, am gre\u0219it num\u0103rul\u201d \u0219i care-l cor convinge pe noul abonat s\u0103 dea buzna \u00een primul Orange Shop (s\u0103 ne imagin\u0103m o scen\u0103 de-a lui Tarantino).<\/p>\n

Nu vorbim de pierderi foarte mari, dar vorbim de lucrurile mici care transform\u0103 un serviciu bun \u00eentr-unul de rahat.<\/p>\n

S-ar putea rezolva f\u0103r\u0103 tam-tam<\/h3>\n

Se \u00eent\u00e2mpl\u0103 ca unul dintre cei afecta\u021bi de treaba asta s\u0103 fie blog\u0103r \u0219i s\u0103 scrie c\u0103 nu e corect, iar poten\u021bialii abona\u021bi s\u0103 zic\u0103: hai la Vodafone.<\/p>\n

Se poate \u00eent\u00e2mpla ca persoana respectiv\u0103 s\u0103 nu se numere printre cei a c\u0103ror lips\u0103 ar face o gaur\u0103 \u00een venituri, dar poate fi un om foarte c\u0103utat. Poate fi un influencer pentru cei care-l sun\u0103 \u0219i portarea \u00eentr-o alt\u0103 re\u021bea atrage cu sine portarea unor membri de familie, unor angaja\u021bi, unor colegi sau unor prieteni. Un client, doi, trei, nou\u0103.<\/p>\n

Rom\u00e2nului nu-i place s\u0103 se \u0219tie furat, dar nu are probleme atunci c\u00e2nd pl\u0103te\u0219te pentru un serviciu corect. Schimbarea unui SIM n-ar trebui s\u0103 dep\u0103\u0219easc\u0103 contravaloarea unei cartele cu num\u0103r sau credit. (S-a ars, asta este, m\u0103car \u00eemi re\u00eencarc cartela). \u00een fond, utilizatorul va folosi aceea\u0219i cartel\u0103 \u0219i va aduce bani tot \u00een contul lor.<\/p>\n

PS: Compania de telefonie ar trebui s\u0103 se g\u00e2ndeasc\u0103 c\u0103 arderea SIM-ului se poate datora semnalului care vine dintr-un releu prost. Dar asta nu i-ar \u00eempiedica s\u0103 pun\u0103 o limit\u0103 de 1-2(maximum) \u00eenlocuiri pe an.<\/p>\n

PPS: Sunt abonat orange de c\u00e2teva luni, \u0219i client prepay de 4 ani. Am decis s\u0103 r\u0103m\u00e2n doar abonat.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

\u00centr-un articol precedent am povestit ce se poate face dac\u0103 se arde cartela SIM \u00een telefon \u0219i am specificat, la un moment dat, c\u0103 Orange \u00eenlocuie\u0219te gratuit cartela SIM pentru abona\u021bi \u0219i percepe contravaloarea unei cartele noi pentru utilizatorii Prepay. Ei bine, m-am \u00een\u0219elat, iar cititorii au avut dreptate c\u00e2nd m-au contrazis.<\/p>\n","protected":false},"author":1,"featured_media":22728,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[272],"tags":[1952,897,1953,1954],"yoast_head":"\nOrange d\u0103 chix la \u00eenlocuirea SIM-urilor arse - Cristi Juverdeanu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/juverdeanu.ro\/blog\/orange-chix-inlocuirea-sim-urilor-arse\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Orange d\u0103 chix la \u00eenlocuirea SIM-urilor arse - Cristi Juverdeanu\" \/>\n<meta property=\"og:description\" content=\"\u00centr-un articol precedent am povestit ce se poate face dac\u0103 se arde cartela SIM \u00een telefon \u0219i am specificat, la un moment dat, c\u0103 Orange \u00eenlocuie\u0219te gratuit cartela SIM pentru abona\u021bi \u0219i percepe contravaloarea unei cartele noi pentru utilizatorii Prepay. 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